Xxx.xxx.xxx.xxx:8443 is unavailable

Web-UI
1

it’s saying it took too long to connect to the server with port 8443

I just installed it and haven’t set anything different than it says in the install tutorial

do I need to re-install or just configure something differently?

2

When you look at the MineOS installation itself, e.g., the console, can you confirm that the internet is working?

When the server first boots, it’ll prompt you to look at the Networking information of the server. Alternatively, if you’re in the command line look to see if it has an assigned ip address ifconfig. (which it probably does, but I don’t know since all you provided was xxx.xxx.xxx.xxx). You should also test internet connectivity, e.g., ping google.com to see if it’s up and running. You’ll need both the IP address confirmed as well as internet connectivity to go forward.

That’s the most likely reason for your error not being able to connect.

3

the thing is, it’s running on an external ubuntu machine… apache is running fine, as seen on https://mad-lynx.com/

I’m accessing from an SSH connection so I don’t really get any startup information

it’s only the webui that’s not responding at all

giving me an ERR_CONNECTION_TIMED_OUT on chrome

4

  1. Is there a firewall blocking/restricting access?

  2. Are you running Ubuntu Desktop or Ubuntu Server and what version?

  3. Are you using https://<IP>:8443?

  4. Do you know whether you installed the old legacy python version or the newer nodejs version?

  5. Did you pick/select and use the correct installation method for your specific distribution?

  6. Are/were there any errors or loops during installation and/or did you try to reset the web ui?

1 Like
5

I think it might be my ufw, thanks for the troubleshooting help haha

Ubuntu server 18.04 btw